The Power of Escrow: Ensuring Your Auto Repair Investment / No Refund Policy Explained
At MobileMechanic.com, we understand the importance of trust and transparency in the auto repair industry. That's why we have implemented an escrow system to protect the interests of our valued customers. Once funds are released this creates a Non Refundable event. By initiating the release of escrowed funds, you are affirming the 100% completion of your auto repair and absolving MobileMechanic.com and Mechlance Inc of any associated liabilities, granting them a clear and unencumbered status. However, rest assured, if your funds are in escrow, they are 100% refundable until you choose to release them.
Releasing funds from escrow is a straightforward process. You can do it over the phone with one of our MobileMechanic.com dispatch members, or simply log into your account and release the funds at your convenience. But here's the crucial point: before you release the funds, ensure that your auto repair job is 100% complete and meets your satisfaction. Once you've released the funds, a 30-day warranty will come into effect.
This warranty period offers you an added layer of protection. If you encounter any issues with the repair during these 30 days, the mechanic or technician you hired will return to check their work free of charge. This commitment not only ensures the quality of service but also underscores our dedication to customer satisfaction.
Furthermore, this warranty system also serves as an incentive for our network of mechanics and technicians to consistently deliver top-notch service. If they fail to meet the standards set by MobileMechanic.com, they risk being terminated from our network. If the hired mechanic doesn't come back, MobileMechanic.com will then send a new mechanic out to you to check the work at a discounted rate or free.
In conclusion, our no-refund policy post-escrow release is designed to safeguard your investment while promoting quality service in the auto repair industry. We believe that trust and accountability are the cornerstones of a successful customer-service provider relationship. So, the next time you use MobileMechanic.com, remember the power of escrow and the 30-day warranty – your assurance of a job well done.
Releasing Funds Terms
By initiating the release of escrowed funds, you are affirming the 100% completion of your auto repair and absolving MobileMechanic.com and Mechlance Inc of any associated liabilities, granting them a clear and unencumbered status. It is important to note that MobileMechanic.com and Mechlance Inc primarily serve as an escrow service, diligently safeguarding your financial interests by ensuring that the mechanic you have engaged through our platform does not abscond with your funds.
It is essential to emphasize that Mechlance Inc's platform's role is not that of an automotive advisory service or a licensed repair shop. By choosing to release the funds, you, as our valued customer, willingly assume full responsibility for the repair work conducted through our network, which connects you with qualified ASE certified mechanics.
In making this choice, you also acknowledge and commit to refraining from initiating disputes or chargebacks against MobileMechanic.com and Mechlance Inc, recognizing that your decision to engage our platform reflects your trust in our services and your chosen mechanic's expertise. We value your trust and remain dedicated to facilitating seamless and trustworthy transactions within the realm of auto repair.